alarm home security system security alarm system ALARM Why doesn’t my phone work when my alarm goes off? What do I do if I set off my security system and cause a false alarm? How do I avoid paying a fee for having the police respond to a false alarm? Voice over IP ( VoIP ) technology – What effect does it have on my alarm? Our staff confirms each alarm signal and determines how to respond based on the situation (check for false alarm or call the fire department, police, or emergency medical services as required ). The monitoring center dispatchers receive, process and follow up on the various alarm signals received. When one of the people listed on your call list arrives at the site after an alarm goes off while you’re gone, they must first check the outside of the premise before entering the protected site. For an effective response, contact people should live near the protected location, have keys to the site, an access code to arm and disarm the alarm system, and a password or PIN to identify themselves. The siren will sound. If you accidentally set off the alarm, stay calm. Enter your code on the keypad, making sure you carefully press each button to deactivate the alarm.